About the ISU Library Assessment Plan
Ongoing and repeated needs of our patrons are best identified through ongoing and repeated assessment activities, e.g.: cyclical, or iterative, surveying of library users and library staff, annual operational data collection, ongoing website usability testing. This document mostly addresses this cyclical segment of our work.
Assessment, however, cannot be complete without “one-off” projects designed to inform decision-makers as they confront specific questions. It is appropriate to allot some time for ad hoc, non-cyclical project in order to be agile and responsive to the specific and often changing needs of different units and working teams and the library as a whole. For example, interviewing faculty, graduate students and undergraduate students in specific disciplines, or targeted groups, to understand their information needs, develop, test and refine new service roles, etc.
- Strives to stay objective, impartial, and grounded in research and analysis.
- Focuses on the usefulness and impact of library services on users and recommends library process changes based on its expertise and findings.
- Produces and promotes innovative, creative, user-friendly, trustworthy, and timely products.
- Repurposes assessment data to support the ongoing review of library operations and tell the Library's story.
- Helps all ISUL units tell their stories and promote their services. Finds and presents relevant data in the most valid and effective ways.
- Advances library communication and evidence-based librarianship by sharing and promoting its work with the ISUL community as well as in professional circles.
Library Assessment Plan Strategy Map Objectives
Stop Light Indicator(s) for Internal Perspective 4. Communicate effectively with internal and external stakeholders